MM
Mmakgabo M
1 reviews | Active since Mar 2009
27 Aug 2015, 12:00
*****
I receive a call from Edcon ***** unit they say someone used my account today at Amazimtoti Gallery and worse thing I'm in PTA East at work right now I just want to know how do people know that we as customers do have buying powers and I tried to speak to the Manager I forget to took his name but the guy is so rude and wanted to tell him that in futurethey must ask a person a green book I think Im' sick nd tired with this thing at Edgars wanna close this account now I must go to police station just to waist my time <br> <br> If someone used u account they can't alert you at the head office but if u didn't pay your account they call you the whole day
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Edcon's replyOfficial
29 Aug 2015, 09:56Hello khabzela,
Thank you for bringing this to our attention as this allows us to put situations in order so that you may continue to enjoy a pleasant shopping experience. Please note our ***** department detected the ********** activities on your account thus a proper process was followed in notifying the account holder. Once our ***** team receives the requested documents the matter will be speedily investigated and resolved.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for bringing this to our attention as this allows us to put situations in order so that you may continue to enjoy a pleasant shopping experience. Please note our ***** department detected the ********** activities on your account thus a proper process was followed in notifying the account holder. Once our ***** team receives the requested documents the matter will be speedily investigated and resolved.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Best regards,
Edcon's reply29 Aug 2015, 09:56
Official
Hello khabzela,
Thank you for bringing this to our attention as this allows us to put situations in order so that you may continue to enjoy a pleasant shopping experience. Please note our ***** department detected the ********** activities on your account thus a proper process was followed in notifying the account holder. Once our ***** team receives the requested documents the matter will be speedily investigated and resolved.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for bringing this to our attention as this allows us to put situations in order so that you may continue to enjoy a pleasant shopping experience. Please note our ***** department detected the ********** activities on your account thus a proper process was followed in notifying the account holder. Once our ***** team receives the requested documents the matter will be speedily investigated and resolved.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Best regards,