aK
atif K
1 reviews | Active since Jan 2013
04 Nov 2015, 18:21
forcing me to have account protection plan while I
I have account with edcon group more then 5 years and I never had any account protection plan since I open it . How can edcon can force me to have something which I don't want it and . They must show me a proof that when did I signed any of the agreement to have such a thing. It's disgusting unacceptable by me. I will take this matter further. I will
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Replies (1)Edcon's replyOfficial
05 Nov 2015, 08:44Hello atif,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your account query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your account query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply05 Nov 2015, 08:44
Official
Hello atif,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your account query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your account query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
