RG
Rowen G
1 reviews | Active since May 2015
18 May 2015, 14:21
FED UP!!!
i have laid a complaint with Hello Peter 10:16 Fri 8 May 15 about the Edgars in Pavilion Ref NO.***/GO .<br> <br> Edcon had called me on the 9th of May and said they will get back to me within 48 hours.<br> <br> <br> Its been 9 days. I want no more stories from Edgars or Edcon!!!<br> <br> <br> I JUST WANT MY REFUND GIVEN BACK TO ME FOR THOSE TWO VERSSED PHONES ASAP!!!!<br> <br> The worse service I have ever experience from any store before. If i do not get my money back I will be putting this story in the news paper.<br> <br> <br> <br> <br> <br>
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Replies (1)
Edcon's replyOfficial
19 May 2015, 13:47Hello extremely upset!,
We apologise for the delay ,kindly note as per our communications with the store you were contacted today at 12:12 and advised that your phone has been repaired and it will be dispatched today. Please be advised that once the store receives the phone ,they will revert feedback to you.
Your reference number will remain the same ***/GO.
Kind regards,
Edcon Customer Experience Team,
***
We apologise for the delay ,kindly note as per our communications with the store you were contacted today at 12:12 and advised that your phone has been repaired and it will be dispatched today. Please be advised that once the store receives the phone ,they will revert feedback to you.
Your reference number will remain the same ***/GO.
Kind regards,
Edcon Customer Experience Team,
***
Best regards,
Edcon's reply19 May 2015, 13:47
Official
Hello extremely upset!,
We apologise for the delay ,kindly note as per our communications with the store you were contacted today at 12:12 and advised that your phone has been repaired and it will be dispatched today. Please be advised that once the store receives the phone ,they will revert feedback to you.
Your reference number will remain the same ***/GO.
Kind regards,
Edcon Customer Experience Team,
***
We apologise for the delay ,kindly note as per our communications with the store you were contacted today at 12:12 and advised that your phone has been repaired and it will be dispatched today. Please be advised that once the store receives the phone ,they will revert feedback to you.
Your reference number will remain the same ***/GO.
Kind regards,
Edcon Customer Experience Team,
***
Best regards,