1 reviews | Active since Apr 2011
False and Misleading Advertising
<p>I bought a cellphone that came with promotion for data on vodacom network subject to instore sim activation, rica and loading certain value of airtime. The above was met from my side however to this date nothing was loaded.I followed up with both Service provider and Edgars and no-one is able to assist. Im being referred from one post to the other.I am frustrated by false and misleading advertising and feel that my right as a paying customer with freedom to chose was violated as I bought something because of false advertising. </p>
We have escalated the complaint to the Edgars Balfour Park management to address with regards to the cell phone promotion that was misleading . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
We have escalated the complaint to the Edgars Balfour Park management to address with regards to the cell phone promotion that was misleading . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team