<p>On the 18th of November I received this following sms: Get 50 000 Thank U points when you purchase for R500 @ Red Square & redsquare.co.za. Valid 18 - 20 Nov.T&C.Card .*******, open to spend: ****. STOP to opt out</p> <p>I made 2 purchases of R500 each on the 18th and NO extra Thank You points where allocated to my account. I have phone the edcon help line, I have emailed, I even wrote a message on facebook and still no answers. All I get back is that they will follow up. It is now the 8th of December, I am leaving on the 11th for 3 months.<br /><br />Was this just false advertising so I would spend money?<br /><br />You are fast to ask for my payment when it's a little bit late but now that there is a mistake on your side no one wants to help me, I just phoned the redsquare help line and the phone got put down in my ear. I am NOT a happy client at the moment!</p>
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. Please be advised we are looking into the matter and will revert with feedback shortly.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. Please be advised we are looking into the matter and will revert with feedback shortly.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
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