False adverti*****t
<p>Good day,</p> <p> </p> <p>I am so disguisted and disappointed by Edcon stores such as Jet, Jet mart, Edgars active, CNA and Legit for their false adverti*****t. I went to those stores in Soweto, Lenasia and Southgate and they said the specials on the virgin mobile deals with Fondi devices does not exist. What the hell? Are your consultants keeping the specials for their family members or friends, it would be better if they said it's finished but they said there is no such thing. I even have the paper and I still have it now and planning on keeping the paper because I am going to take this further. I know my rights as a consumer when it comes to false adverti*****t. I am not rich and trust me I was so happy that I am going to get those devices for R 200. I know nothing will be done about this so I will take it further believe me I will be your nightmare and I am so hurt by your services that you even provide **** things on your brochures.</p> <p> </p> <p>Regards</p> <p>Angry customer</p>
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Replies (3)
Edcon's replyOfficial
27 Jul 2016, 14:30We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the promotion was while stocks lasted and it was only stores that still had the handsets with them as the handsets are being discontinued, In other words this was a clearance sale. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply27 Jul 2016, 14:30
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the promotion was while stocks lasted and it was only stores that still had the handsets with them as the handsets are being discontinued, In other words this was a clearance sale. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
27 Jul 2016, 14:31We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the promotion was while stocks lasted and it was only stores that still had the handsets with them as the handsets are being discontinued, In other words this was a clearance sale. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ********** 486/GO. We apologise again for any frustrations incurred
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply27 Jul 2016, 14:31
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the promotion was while stocks lasted and it was only stores that still had the handsets with them as the handsets are being discontinued, In other words this was a clearance sale. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ********** 486/GO. We apologise again for any frustrations incurred
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
's updateReviewer Update
28 Jul 2016, 06:56Your apology means nothing, they should have said what you you are saying, but because they think they more intelligent and highly s****ed they decided to say nothing like that exists, they know nothing about it even when the paper was provided to them. Note by saying that, it automatically falls under false adverti*****t.
Regards
's update28 Jul 2016, 06:56
Reviewer Update
Your apology means nothing, they should have said what you you are saying, but because they think they more intelligent and highly s****ed they decided to say nothing like that exists, they know nothing about it even when the paper was provided to them. Note by saying that, it automatically falls under false adverti*****t.
Regards