NM
Nthabiseng M
1 reviews | Active since Jan 2013
06 Jan 2017, 09:56
Fall adverti*****t
<p>Went to Jet at 09:00 for their adevertised school white school shirts and when I got there the was no stock and their advert said it is only for the 6th of January 2017 and their staff were not helpfull. This happened at Jet Mall of the south</p>
Helpful (0)
Replies (2)0
Replies (2)
Edcon's replyOfficial
09 Jan 2017, 14:37We thank you for bringing this matter to our attention. . We have escalated the complaint to the Jet mall of the South management for actioning accordingly as you have stated that the stock of shirts selling for R9.99 was finished , Kindly note that only size 5-6 years was that amount and prices differed as the sizes went up . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience
Call Centre: ***.
Best regards,
Edcon's reply09 Jan 2017, 14:37
Official
We thank you for bringing this matter to our attention. . We have escalated the complaint to the Jet mall of the South management for actioning accordingly as you have stated that the stock of shirts selling for R9.99 was finished , Kindly note that only size 5-6 years was that amount and prices differed as the sizes went up . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience
Call Centre: ***.
Best regards,
Edcon's replyOfficial
09 Jan 2017, 14:38We thank you for bringing this matter to our attention. . We have escalated the complaint to the Jet mall of the South management for actioning accordingly as you have stated that the stock of shirts selling for R9.99 was finished , Kindly note that only size 5-6 years was that amount and prices differed as the sizes went up . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience
Call Centre: ***.
Best regards,
Edcon's reply09 Jan 2017, 14:38
Official
We thank you for bringing this matter to our attention. . We have escalated the complaint to the Jet mall of the South management for actioning accordingly as you have stated that the stock of shirts selling for R9.99 was finished , Kindly note that only size 5-6 years was that amount and prices differed as the sizes went up . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience
Call Centre: ***.
Best regards,