**** Funeral Policy
<p>My father passed on and we went to Edgar's to go claim for his funeral policy. We were told we would receive feedback within 24hours. The claim was made on the 15th of July. When I tried to contact the call center I have been given 5 other numbers. I am emotionally drained, have some compassion. </p>
We have escalated the complaint to the Edgars Springs management to address with regards to the funeral policy claim status as the claim was logged in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards.
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Springs management to address with regards to the funeral policy claim status as the claim was logged in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards.
Customer Experience Team
Call Centre: ***.