Failing to Allocate payment when ac was paid

I have made two payments to Edgars / Edcon namely one for R450 and one for R330 and I was told that the payment for R450 is not reflecting on my account.<br> <br> I spoke to Nomaswazi who told me to go to my nearest Edgars store with my slip of payment, ID Book and Edgars Card<br> <br> At the Sandton Branch I spoke to Sharon and gave her the above mentioned but when I went to the Sandton offices the Edcon offices were closed and she would give me a call on the following Monday. When Sharon gave me a call back on that Monday at about 12:50 , she told me that both the payments for R450 and R330 were reflecting on my account. You are welcome to give Sharon a call on ***/1 to verify the above and the next day I received an SMS that my account is still outstanding.<br> <br> I received an SMS last week that my account is not up to date and I spoke to Lucy who told me to send an email to [Email Removed] -- I sent my credit card statement and I am yet to receive feedback from Edcon.<br> This is totally unacceptable service.<br>