KM
KHULEKANI M

1 reviews | Active since Aug 2014

03 Jun 2016, 08:59

Excellent Service Joyce Letlape

<p>I have been trying to register and log into my line account statement without success since 31 July 2015. I have been calling and sending emails but getting no assistance at all. It was only this week when my quiry was handled by Joyce Letlape that its has been finally resolve after a year. She discovered that a wrong cell number was recorded under my account. Thanx Joyce you are the only helpfull member of Edcon. Please keep up your good and professional way you treat and respond to customer quiries.</p>

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Replies (1)
Edcon
Edcon's reply03 Jun 2016, 11:47
Official

Wow great service!!!

Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received by Joyce. We will be sure to pass your comment over to Joyce and her direct manager for further recognition.

Kind regards,
Edcon customer experience team,
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