lN
lwando N
1 reviews | Active since Oct 2012
10 Apr 2015, 09:05
EVELYN SIBIYA - Worst call centre agent !
Once again,<br> <br> Thank you Edcon for putting your financial gain before a customer's interest and job well done to your agent EVELYN SIBIYA who dropped the phone on me this morning that too is much appreciated!<br> <br> While i have your attention: can you please cancel my Mobile Cell subscription that i was told i gave consent for in Nov 2014 - calling this contact centre doesn't seem to help either!!<br> <br> <br> <br>
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Replies (1)Edcon's replyOfficial
14 Apr 2015, 15:00Hello lwandon,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Please note the Mobile Content was cancelled on 12/04/2015 as per the request.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Please note the Mobile Content was cancelled on 12/04/2015 as per the request.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Edcon's reply14 Apr 2015, 15:00
Official
Hello lwandon,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Please note the Mobile Content was cancelled on 12/04/2015 as per the request.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Please note the Mobile Content was cancelled on 12/04/2015 as per the request.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
