evdm
elize van der merwe
1 reviews | Active since Feb 2015
11 Sept 2019, 13:46
Engen Edcon Thank you rewards
I have been filling up with Engen since for ever and swiping my Thank you card with every purchasse. I do not receive any thank you rewards. I only receive when I shop at the Edcon group. The Engen site does not have restrictions on the offering of earning thank you points, it states 150 points per litre and I make sure that I swipe my thank you card. I cant get answers on this from either Edcon or Engen.
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Edcon's replyOfficial
12 Sept 2019, 12:46Good day Elize
We acknowledge your complaint lodged.
Kindly be advised that we have tried to contact you on the 12th September 2019 at 12:37 however the number provided does not go through.
Kindly contact us ***and quote reference number ***/GO for further assistance.
Kind RegardsCustomer Experience Team ***
We acknowledge your complaint lodged.
Kindly be advised that we have tried to contact you on the 12th September 2019 at 12:37 however the number provided does not go through.
Kindly contact us ***and quote reference number ***/GO for further assistance.
Kind RegardsCustomer Experience Team ***
Edcon's reply12 Sept 2019, 12:46
Official
Good day Elize
We acknowledge your complaint lodged.
Kindly be advised that we have tried to contact you on the 12th September 2019 at 12:37 however the number provided does not go through.
Kindly contact us ***and quote reference number ***/GO for further assistance.
Kind RegardsCustomer Experience Team ***
We acknowledge your complaint lodged.
Kindly be advised that we have tried to contact you on the 12th September 2019 at 12:37 however the number provided does not go through.
Kindly contact us ***and quote reference number ***/GO for further assistance.
Kind RegardsCustomer Experience Team ***