pN
phindile N
1 reviews | Active since Jul 2014
13 Jul 2015, 09:10
Emailing casper
So on the 28th of June I had sent an email to edcon account because of some contract thing I had that needed to<br> Be ccancelled so I sent the email and I got a reply on the 30th which I understand coz the 28th was on a Sunday but why they didn't answer on the 29th which was a Monday I don't know. So I only rep**** to the email on the 3rd as my email account had a problem but since my last reply on the 3rd I have not received an update or anything and today is the 13th so its been 10 days with no reply from edcon.they should hire more people if that's the problem people who need jobs coz they will be driven to keep them,I know a few people who need jobs.just saying
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Edcon's replyOfficial
13 Jul 2015, 12:14Hello phndypop,
Our attempts to contact you today at 12:07 PM have been unsuccessful. Please be advised there are no products currently activated on your account other than the account protection plan.
The account protection plan is compulsory for all account holders and can only be cancelled if you supply the relevant documents stating your account will be paid in the event of retrenchment from permanent employment, permanent disablement or death.
Edgars Account Protection Plans will pay the outstanding balance on your account in the event of retrenchment from permanent employment, permanent disablement or death.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 12:07 PM have been unsuccessful. Please be advised there are no products currently activated on your account other than the account protection plan.
The account protection plan is compulsory for all account holders and can only be cancelled if you supply the relevant documents stating your account will be paid in the event of retrenchment from permanent employment, permanent disablement or death.
Edgars Account Protection Plans will pay the outstanding balance on your account in the event of retrenchment from permanent employment, permanent disablement or death.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edcon's reply13 Jul 2015, 12:14
Official
Hello phndypop,
Our attempts to contact you today at 12:07 PM have been unsuccessful. Please be advised there are no products currently activated on your account other than the account protection plan.
The account protection plan is compulsory for all account holders and can only be cancelled if you supply the relevant documents stating your account will be paid in the event of retrenchment from permanent employment, permanent disablement or death.
Edgars Account Protection Plans will pay the outstanding balance on your account in the event of retrenchment from permanent employment, permanent disablement or death.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 12:07 PM have been unsuccessful. Please be advised there are no products currently activated on your account other than the account protection plan.
The account protection plan is compulsory for all account holders and can only be cancelled if you supply the relevant documents stating your account will be paid in the event of retrenchment from permanent employment, permanent disablement or death.
Edgars Account Protection Plans will pay the outstanding balance on your account in the event of retrenchment from permanent employment, permanent disablement or death.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,