Edgar’s/Edcon/rcs are bunch of *******

I would give this company -10 if I could. I closed my account in June 2020, and in October while doing transfers I accidentally transferred R1500 into the Edgars bank account. I tried reversing it with my bank and they said I should call Edgar’s. I called them they said they don’t have any records of my account as it is closed. I managed to speak a lady name Ronel Govender from customer service and she said to me it be sorted and reversed into back into my bank account. It’s been 6 weeks and I haven’t had any feedback from her or Edgar’s. I send emails and they never get responses to. I phone the call centre and they can’t help even though I have a reference number. They quick to call if you owe them money but now since they owing money they can’t help. I even phoned rcs since they have taken over from Edgar’s and they can’t help also. I’m sure they can see on their bank account that they have money that’s not suppose to be there. I’ve sent through all my necessary documents to show the payment was made. It’s really sad to see how they operate I’m sure there are other customers that made the same mistake and also not getting any help.