Edgars/Edcon un-approved Amounts to ones Account and their Accounts department unable to assist

I started receiving these cold calls from a company Indicating that they are part of the Edcon Group and as a result of me being a loyal client I have been selected to receive a product for free etc. I continued listening as one does although I realise nothing is free. After the person explained everything to me and still indicated it was free and since it was ''free'' I said it sounds good. He then handed the phone to his Supervisor - who then started explaining all the terms and conditions to me. As she was speaking she said an amount will be charged to my Edgars Account - this was the catch I was waiting for, I immediately stopped her in her tracks and asked what is she talking about since they indicated it was all free. I then told her to include in the recording that I will not be interrested. This was followed by her putting the phone down in my ear. This call was followed by a couple others but as I knew the catch I always told them I would not be interrested and they need to stop calling me. True to form - this month I recieved my Edgars account with additional charges to the amount of R176. What makes this even more frustrating is that when I call their Accounts Deprtment I get the run-around an no one seem to be able to reverse these charges.

This is pathetic from Edgars for fisrtly not accepting my no as being no secondly sharing my number for cold call spammers which I believe are part of the Edcon Group after various calls to their accounts department and thirdly not being able to resolve my query or even make me feel like they want to listen to my complaint.

I am completely digusted by Edgars Accounts department and the Edcon Group.