Edgars/Edcon accounts sold

Accounts have been sold to companies other than edcon group without us being notified. Companies that have bought the accounts are not helpful at all and are making it difficult to make payments or to close the actual account. Edgars could not assist me and gave me a contact number ***. After holding on for 10 minutes the call was answered and I was put back on hold. After a further 7 minutes in addition to the 10 minute call and prior 36 minute call, a voice on the other end said "Yes, what's wrong". Seriously? professionalism at its best! Thereafter she said haibo and spoke to her friend at the back whilst just blatantly ignoring me.

You guys need to realize that it's the customers of the stores that are paying your salaries. We are the ones bring revenue into the stores. Can you find a solution to this issue???

I have been to the edgars store as well where I could not be helped due to my account being sold!