Edgars taking clients for a ride

Item: Edcon
Rating: 1
Author: Success N

6 month old fone bought for R3000 froze and now Edgars charging R4500 repair how rediculous is that . They claim physical damage on the phone which they inspected and accepted in the store for repairs since it was stil under warranty and no one is listening to my report that the phone just froze n obviously need to be flashed.

Helpful (0)

Replies (1)

Edcon's replyOfficial

09 May 2019, 16:02

Dear Success

Thank you for taking the time in sharing your experience with us .

We apologise for the frustrations and inconvenience caused to you with the faulty cell phone .

Please be advised as per our discussion today we will follow up with our Newtown branch on the progress of the repairs and urgent feedback will be provided to you.

Your ***/GO

Kind regards

Edgars Customer Experience Team
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Edcon's reply09 May 2019, 16:02

Official