MT
Marcelino T

1 reviews | Active since Feb 2014

23 Mar 2018, 17:05

Edgars Service Sucks

I have been trying to activate 'Edgars Club Life' since June last year 2017. I go into the Edgars store, they take my details and say the card will be activated in 2 days. I try to use the card with no luck. Yesterday 22/03/2018, I end up in the store again. The consultant takes my details again, says they will call the call center in the morning and get back to me.

Today I call the call center myself because I have had no contact from Edgars, I ask the consultant in the call center to activate the 'Edgars Club Life' for me, I get put on hold for 15 minutes, i then get disconnected form their side. No call back, no activation. What great service!

Marcelino Thomas

0
Replies (1)
Edcon
Edcon's reply26 Mar 2018, 10:03
Official

Thank you for making contact with us regarding your club card .We have tried contacting you to no avail .Please provide us with your club card number and account numbers for further assistance.***/GO

Kind regards

The Edgar's Customer Experience Team