EDGARS SEND NO STATEMENTS

I have not received a statement from Edgars since the postal strike around November 2014. I have repeatedly phoned their accounts and customer service numbers to request that I receive a statement by post each month. I get all sorts of promises from call centre personnel who do precisely nothing at all. My hopes were raised when I saw an envelope from Edgars - but no - it was a letter of demand from SUE ELLEN JOHNSON the collections manager who COULD NOT SEND A STATEMENT BUT COULD SEND A LETTER OF DEMAND!<br> <br> I have emailed Edgars repeatedly for a statement. They send promotional adverts to my email BUT NO <br> STATEMENT. Onto my cell phone come messages threatening my credit worthiness BUT NO STATEMENT.<br> <br> I\ll pay you EDGARS/EDCON WHEN I RECEIVE A STATEMENT WITH ALL INTEREST TAKEN OFF."