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Siwe N

1 reviews | Active since Jun 2016

22 Jun 2016, 08:34

Edgars Mobile Content Fee

<p>I have had an edgars account for over 2 years and only noticed now that I am billed a mobile content fee that i do not know anything about. I have cancelled this because I dont even know what this service is for. I want my refund for all the months I have been billed for this. </p>

0
Replies (3)
Edcon
Edcon's reply22 Jun 2016, 11:58
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that as per our system records the Mobile content was cancelled and for further clarity the RMCS team may be reached below. Please find the below reference number for your email

***/GO

Kindly find the RMCS details below

Tel: ***

Email: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply22 Jun 2016, 11:59
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that as per our system records the Mobile content was cancelled and for further clarity the RMCS team may be reached below. Please find the below reference number for your email

********** 358/GO

Kindly find the RMCS details below

Tel: 087 **********

Email: **********

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

SN
Siwe N's update22 Jun 2016, 14:11
Reviewer Update

Thank u for your prompt response. Please advise when my account will be creditted with the subscriptions I have been paying for the service?