Edgars insurance *****

Item: Edcon
Rating: 1

Your reference : ********** 1208/GO

Yesterday 16 May 2018, I received a call from Rodman? Rudman? from ********** at 12:32, stating that he was going to investigate my complaint and get back to me. At 13:54 I received a call from Kelly also from ********** stating that SHE was now investigating and would get back to me ASAP.

It is now 17 May 2018 12:12 and I am still no further with any information. CAN SOMEBODY PLEASE SORT THIS OUT AND CALL ME ASAP

Helpful (0)

Replies (2)

Edcon's replyOfficial

17 May 2018, 13:33

Thank you once again for making contact with us . We will remind our accounts department to make contact with you and assist further .We apologise for the disappointment caused to you.

Kind regards

The Edcon Customer Experience Team

Edcon's reply17 May 2018, 13:33

Official

Thank you once again for making contact with us . We will remind our accounts department to make contact with you and assist further .We apologise for the disappointment caused to you.

Kind regards

The Edcon Customer Experience Team

's updateReviewer Update

17 May 2018, 14:46

You can apologize all you like for the inconvenience caused, BUT THE FACT REMAINS THAT I AM STILL NO FURTHER THAN YESTERDAY!!! If I do not get a call by 16:00 I am taking this to the Ombudsman

's update17 May 2018, 14:46

Reviewer Update

You can apologize all you like for the inconvenience caused, BUT THE FACT REMAINS THAT I AM STILL NO FURTHER THAN YESTERDAY!!! If I do not get a call by 16:00 I am taking this to the Ombudsman