Edgars Data ****

Edgars have started to **** their customers with a data contract. I went to pay my Edgars account on the 26 September 2018 and found that my balance was over by R40-00. I paid the account off and phoned the customer service to query No ********** 5/GO to find out that they have added a data contract on it which I did not approve. the consultant put a stop on it and said they will refund the money. to date 15 November 2018 nothing has happened. today Edgars phoned me to say that my account is in areas and I told the lady that I don't owe them a cent if anything they owe me R40.00. She also put a query to customer service to sort out as it was out of her hands. Two months and noreply. I went to do a purchase clothing on the 14 November 2018 and was told that I must pay the account that I don't owe to buy. No way forward with this company as nobody knows what to do. I was given the NO. for the department that was responsible for the data contract and the said they will cancel and give me a full refund Ref No: 181 ********** 745 dated 02 November 2018. Nothing was cancelled.