Edgars charging Airtime subscription fees without client consent, and not sending proof of subscription.

Edcon is charging me Airtime subscription fees to my Edgars account without my consent. I have been trying to resolve this issue for over a month now, and a little less than ten emails. After being a client for almost 10 or more years, and NEVER failing a payment on my account, I have settled the account in full about 5 months ago. 3 months ago, I start receiving debit order SMS for payments from Edgars, and upon investigation, this is what I have found, it is "airtime subscription fees" which I have NOT signed up for. After sending Edgars an email requesting clarification, I receive a one-liner saying from this month, the subscription will be cancelled. No explanation, no information regarding what the actual service is. no refund on the previous debit orders and WORSE, no proof of my consent. Still, after a month of merely asking for proof that I have signed up for this service, NOTHING - today, eventually I receive a reply saying that their 3rd party phoned me, but I dropped the call?? So in other words, the matter is now closed on your side?? Why, if I have been struggling for over a month to sort this, would I drop a call firstly, and secondly -why if the correspondence was on email throughout, are you not emailing me the proof of subscription as I have requested a million times. It is because you do not have proof Edgars because i did not agree to this. you are literally *****ing my money. I have read a few other stories of people struggling with the exact same thing! it's absurd. My advice to you before you decide to get an account with Edgards, maybe reconsider. If you already have an account. Check your statements now.