Edgars are ********** and *****s. Please think twice before opening an account with them!!!!!!!!!

They should get a Zero. Through the hard lockdown I made sure I made sure my Edgars account was paid via EFT R500 on 15 April 2020 and R859 on the 3 May 2020. I should have a Zero balance and I wanted to close my account because they have more charges for being an account holder which is day light *******. They send me an arrears letter stating I owe them money. My bank sent them letters and proof of payment, I sent proof of payment. Phoned their ***** department and they said they don't deal with those matters. I spent half the day on the phone with them... they said the money has been located and will correct it. Then I recieved a letter of arrears no one answers my emails and they transfer me from one department to another THEY ARE *****S. No one phones me or emails me with any resolution. This has caused me a lot of stress I have not been in arrears before. I have been a loyal paying customer for many years and they treat me like this. I will never set foot in an Edgars store EVER again they make me sick!!!!!