CS
Clive S
1 reviews | Active since Aug 2015
27 May 2019, 17:00
Edgars are desperate
Edgars are desperate. They charge you interest on a credit balance. The stall in the call Centre have absolutely no idea what you are talking about
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Replies (1)
Edcon's replyOfficial
28 May 2019, 08:11Dear Clive
Thank you once again for bringing this matter to our attention.
Kindly note that the credit adjustment has been processed on your account and the account remains on a credit balance.
This will update on your next statement. We apologise for the frustrations caused to you in this regard.
Reference: ***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you once again for bringing this matter to our attention.
Kindly note that the credit adjustment has been processed on your account and the account remains on a credit balance.
This will update on your next statement. We apologise for the frustrations caused to you in this regard.
Reference: ***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,
Edcon's reply28 May 2019, 08:11
Official
Dear Clive
Thank you once again for bringing this matter to our attention.
Kindly note that the credit adjustment has been processed on your account and the account remains on a credit balance.
This will update on your next statement. We apologise for the frustrations caused to you in this regard.
Reference: ***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you once again for bringing this matter to our attention.
Kindly note that the credit adjustment has been processed on your account and the account remains on a credit balance.
This will update on your next statement. We apologise for the frustrations caused to you in this regard.
Reference: ***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,