BE
Bridget E
1 reviews | Active since Mar 2009
14 Jul 2020, 16:13
Edcons incompetence in refunding money that does not belong to them
I am still struggling 14 days later to get Edcon to refund me the money it owes me, to close this account and mark it as paid up. 14 days of them claiming they have not received my various documents that they claim is needed to refund money that is not theirs. 14 days, 3rd email sharing my ID, Bank Statement and a letter asking for a refund on the money they owe me ... i can see why this company has been run into the ground and that they have to close, because its pure incompetence. I am disgusted, and actually glad I am working to end my decades old relationship.
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Bridget E's updateReviewer Update
15 Jul 2020, 10:23Im not interested in apologies, I am interested in why between Keabetswe Molotsi, Kribashnee Govender and your *** are incapable of opening a clients emails (3 of them) with the supposed documentation (ID, Bank Stmt and Refund request letter) to action a REFUND on monies that does not belong to EDCON. To mark an account as closed and paid up. Really disappointed and disgusted in Edcon.
BE
Bridget E's update15 Jul 2020, 10:23
Reviewer Update
Im not interested in apologies, I am interested in why between Keabetswe Molotsi, Kribashnee Govender and your *** are incapable of opening a clients emails (3 of them) with the supposed documentation (ID, Bank Stmt and Refund request letter) to action a REFUND on monies that does not belong to EDCON. To mark an account as closed and paid up. Really disappointed and disgusted in Edcon.