Edcon/Edgars

I can not believe that this group is actually still operating. You can not pay your account online at all. Every time you phone a consultant they give you different advise on how to pay eft. They either provide you with an incorrect branch code or tell you no you do not need to enter a branch code when you do eft payments. Every single beneficiary I have ever set up needs a branch code!!! Eventually I get a universal branch code from a cashier in the midlands liberty mall but my bank says that code does not exist....!! I have tried phoning edgars/edcon call centre numerous times, you have to wait forever to be put through to someone - you either get cut off, they don't know how to help you, they give you incorrect information or they suggest I have to pay my account in store - but my nearest store is 100 km's away! I have even tried paying via easypay but that was also unsuccessful as my account is not set up to be paid via easypay according to the consultant! I have given up now and closing my account as soon as I can. Not worth the trouble!!