Edconartists

<p>I lodged a formal complaint with Edgars on the 15.05.2017 after emailing them numerous times. I received an automated response advising me I would have feedback for my complaint in seven days.I'm not sure why it takes seven days to deal with a clients query but I waited the seven days. Still no response to date. I wrote on their Facebook page and I was advised yet again that I would have a response shortly. Still no feedback. I am furious with the manner they have chosen to deal with my complaint. It is absolutely disgusting, I work in customer service and I must say Edcon is the worst of the worst. They need to get their house in order. I want someone from Edgars to contact me within the next 48 hours as that is the turn around time for any hellopeter complaint. If I don't hear from anyone I am taking to every social media platform that I have access to. </p>