jN
jessica N

1 reviews | Active since Aug 2017

27 Sept 2019, 12:39

Edcon - Worst People Ever

Disgusted with Edcon, till date no one has called me about my query!!! I have received a sms saying that I took this mobile content in 2014….now its 2019. As per Edcon my refund has been declined!! What the HELL. I want to hear that conversation that I accepted this charges I don’t even know what this is!! Edcon is a damn cheat urll are robbing your customers. Urll have been adding this R25 on my account. How can yourll make a decision without contacted the customer its only one side of the story but urll want me to pay for **** that urll added on my account I am ****ed off now. The deceit thing to do is call the customer Y NAICKER *** THIS IS MY NUMBER CALL ME… IM SICK OF CALLING YOURLL – I WILL BE PUTTING THIS ON ALL SOCIAL MEDIA

0
Replies (1)
Edcon
Edcon's reply27 Sept 2019, 17:16
Official
Hi Jessica,

With regards to your recent Airtime enquiry with EDCON, kindly note your query has been resolved on our end.

The cancellation has been processed. As per our 3rd party company ( RMCS ) records you took up the Mobile content product on 2014-12-03 13:15:00:000, on cell number ***. Refund has been declined.

For further clarity you need to contact your service provider who will confirm if the subscription is reflecting on their side. 

Here below is a reference number generated for this query:
***/GO

Kind Regards:
The Edgars Team
***