EDCON WONT ASSIST IN REMOVING DEBT ON MY CREDIT PROFILE AFTER I SETTLED THE DEBT. THE CONSULTANTS **** AND CONFIRMED THE INFORMATION WAS SENT TO ITC BUT THE OTHER SAID IT WASNT. BAD BAD BAD EXPERIENCE, *********** STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had an overdue account with JET. i went to settle the debt with the aim of improving my credit record. i submitted payment letters and a consultant advised that the information has been sent to ITC to clear my name. i called again after 7 days as Experian advised they update received information within 7 days, to my surprise the new consultant i spoke advised im still under attorneys the debt is not settled. luckily i remebered the lady who assisted me they called her to explain. she gave me a story of how shes still waiting for a paid up letter, meaning she **** when she said she sent my documents. it is pathetic how you play with customers future. a lot depends on our scores yet we not taken seriously when we try to improve it, while you collect non - stop. please rectify if this is not done in the next 20 days, and it appears on my credit report end of October i will name and shame all those i spoke to, with the supporting emails i sent with no response.