HR
Henro R
1 reviews | Active since Jan 2016
20 May 2016, 13:09
EDCON WHY?????
<p>EDCON has no structure in its busniss. I have been block twice in 2 weeks.</p> <p> </p> <p>I owe them R 17 and now I can not close my account. </p>
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Edcon's replyOfficial
21 May 2016, 07:38We have received your concerns and apologise for the inconvenience caused by the matter. We apologise that the account has been blocked twice which caused frustrations for our valued customer and resulted in an account closure. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored. Your reference number for the post is as follows ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply21 May 2016, 07:38
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We apologise that the account has been blocked twice which caused frustrations for our valued customer and resulted in an account closure. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored. Your reference number for the post is as follows ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,