1 reviews | Active since Jul 2017
Edcon using delay tactics to close my account so that they continue charging account monthly costs
<p>Ive paid the account in full and want to close my account so went to Jet Olivenhoutbosch and spoke to Bophu the attended there and asked her to close my account ..she calls customer service for more that 45minutes .</p> <p>And after that i managed to speak to someone at customer service and asked him to close my account and he says he cant close it himself. I asked him to stop charging me the monthly costly. ...he said hell trafer me to the person who closes the account but he cut the phone.</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding account closure request. Alternatively kindly be advised that the matter may be reported directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding account closure request. Alternatively kindly be advised that the matter may be reported directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.