PK
Pearl K
1 reviews | Active since Nov 2014
15 May 2019, 12:33
Edcon third parties charging us Arm and Leg
There are amounts being charged on my Edcon statement that I didn't agree to. I logged a call Sunday and was told they will get back to me. Nothing still ????
Helpful (0)
Replies (2)0
Replies (2)
Edcon's replyOfficial
15 May 2019, 13:21Dear Pearl
Thank you for making contact with us.
Kindly note that the cancellations for the airtime/data subscription have been actioned on the 13/5/2019 and feedback will be provided to you regarding the reversals which take 5 working days to finalize.
***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you for making contact with us.
Kindly note that the cancellations for the airtime/data subscription have been actioned on the 13/5/2019 and feedback will be provided to you regarding the reversals which take 5 working days to finalize.
***/GO
Kind regards
Edcon Customer Experience Team
***
Edcon's reply15 May 2019, 13:21
Official
Dear Pearl
Thank you for making contact with us.
Kindly note that the cancellations for the airtime/data subscription have been actioned on the 13/5/2019 and feedback will be provided to you regarding the reversals which take 5 working days to finalize.
***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you for making contact with us.
Kindly note that the cancellations for the airtime/data subscription have been actioned on the 13/5/2019 and feedback will be provided to you regarding the reversals which take 5 working days to finalize.
***/GO
Kind regards
Edcon Customer Experience Team
***
PK
Pearl K's updateReviewer Update
20 May 2019, 18:12Hi. I am still not happy about feedback. I need Edcon to call me as promised. Emails are not helping when communicating through them. Can the third party call me???
PK
Pearl K's update20 May 2019, 18:12
Reviewer Update
Hi. I am still not happy about feedback. I need Edcon to call me as promised. Emails are not helping when communicating through them. Can the third party call me???