1 reviews | Active since Jul 2013
EDCON STOLE MY MONEY
I bought online at redsquare, they cancelled my order because they were out of stock, this was 3rd august and they assured me of my refund on the 16th of August. On the 9th September I haven't received my money and they refuse to give me proof of payment on a letterhead. I spoke with Thabo from the online payments but he was not helpful and he is not taking my calls. I just want my money. I Edge people to never buy at redsquare online.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to send the matter to the E-commerce Online team regarding the refund that you are tracking, they will action and revert back to you with feedback. We therefore request for the order number to be provided on ***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to send the matter to the E-commerce Online team regarding the refund that you are tracking, they will action and revert back to you with feedback. We therefore request for the order number to be provided on ***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***