1 reviews | Active since Jul 2016

19 Jul 2016, 08:54

Edcon stole my money

<p>Edcon owes me thousands in a refund and I have tried for 7 months to get this money reimbursed. I have spoken and emailed so many people but to no avail. They have not responded to my emails. </p> <p>I have sent in the correct documentations and they still do not contact me.</p> <p>They took my money *******ly and now they wont pay it back!</p> <p>Sechaba Manuel in the Electronic Finance department ia yet to respond. My last resort will be the OBUDSMAN.</p> <p> </p> <p>Pathetic service all round!!!</p>

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Replies (3)
Edcon
Edcon's reply19 Jul 2016, 12:37
Official

Kindly find the below accounts team details as we have escalated the request for your refund as it has been pending for a long time, to them for further assistance , Alternatively you may reach the accounts team on the below details for further follow up. Please find the below reference number for your post ********** 363/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Customer Experience Team

Call Centre: ***.

's update08 Aug 2016, 10:13
Reviewer Update

So, after 3 weeks and promises of being paid out....still nothing.

Seen a lawyer.

's update16 Aug 2016, 12:08
Reviewer Update

So, a lady named Theodore called me 4weeks ago promising that I would have recieved my money within 14days. Its is four weeks later and no follow ups via telephone or email.

WHAT AM I SUPPOSE TO DO TO GET MY MONEY BACK AFTER 5 YEARS???