Edcon still to clear my name with Credit Bureau

I am so dissapointed in Edcon's empty promises. I am a victim of Identity theft and I proved to Edcon that I was not responsible for the account that was opened under my name. That was July 2014.<br> <br> I then received a letter from Edcon that confirms that my Payment Profile will be amended with the Credit Bureau sent on the 21st of August 2014. <br> I then registered with Credit Expert services 21 days later and attained a report from indicates that my name has not been cleared.<br> <br> February 2015 I am still struggling to get my name cleared. I cannot get finance for a car or property.<br> I am still in my early 20s and already have a bad credit record that I am responsible for.<br> <br> Mr Shaik kept on calling me from a private line and constantly told me that my issue will be resolved.<br> <br> <br> Please look into my case. My life is really on hold.<br> After this ordeal I want nothing to do with Edcon and its services.<br>