GG
Gregory G

1 reviews | Active since Jul 2014

11 May 2016, 20:39

Edcon still going on with their rediculous deductions

<p>I made a previous review against Edcon. They were supposed to credit me for the vip club that was *******y loaded onto my account. And i am still paying for a airtime subscription that i have never received. Sort this out or the CPA will </p>

0
Replies (2)
Edcon
Edcon's reply12 May 2016, 11:31
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the RMCS team and feedback will be reverted directly to you. We have established that the Edgars Club VIP membership has been cancelled on the account.

Kindly find the RMCS details below

Tel: ***

Email: ***

A reference number for the complaint logged on your behalf is as follows ***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

Edcon
Edcon's reply12 May 2016, 11:31
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the RMCS team and feedback will be reverted directly to you. We have established that the Edgars Club VIP membership has been cancelled on the account.

Kindly find the RMCS details below

Tel: ***

Email: ***

A reference number for the complaint logged on your behalf is as follows ***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.