1 reviews | Active since Feb 2017
Edcon SA"s worst Customer services
<p>i bought a cell phone (LinkMobile) on the 3rd.of March 2017 at Edcon Limpopo Mall. on the 25th March while holding it in my hand i saw a screen full of ink. then i returned it to store on the 29th of March. the cashier tald me they wont take the phone because it was my fault didnt even wanna here my explation just dismissed my claim. accusing me that the phone fell.</p>
Please forward us the name of the store that you visited, as we are unable to find Link Mobile on our systems and when we attempted calling you to discuss the matter, however you were unreachable, we will like to be able to contact the correct store on your behalf and may be able to action the faulty cell phone query as you have stated that the screen had ink. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, as we are unable to find Link Mobile on our systems and when we attempted calling you to discuss the matter, however you were unreachable, we will like to be able to contact the correct store on your behalf and may be able to action the faulty cell phone query as you have stated that the screen had ink. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, as we are unable to find Link Mobile on our systems and when we attempted calling you to discuss the matter, however you were unreachable, we will like to be able to contact the correct store on your behalf and may be able to action the faulty cell phone query as you have stated that the screen had ink. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, as we are unable to find Link Mobile on our systems and when we attempted calling you to discuss the matter, however you were unreachable, we will like to be able to contact the correct store on your behalf and may be able to action the faulty cell phone query as you have stated that the screen had ink. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars @ limpopo mall
Edgars @ limpopo mall