1 reviews | Active since Oct 2019
Edcon, RMCS and FinRite stop fradualent activities and robbing people of their hard earned money
I paid out my account August 2019 and received text to pay my account for the month of September and October. I than went to a store Brakpan to query this only to find out that my account have been **********ly been charged for a cellphone device, insurance for the device and account protection that I have not authorized or bought , this started on the 30th of October 2015. The store customer service couldn't assist and referred me to Fin Rite and RCMS which I called but was referred to customer service and no contact details were provided.
This is a clear indicator that Edcon is involved in ********** activities cause if it was contact it would have expired after 2yrs but to date in still being charged for device I never purchased or owned and all the additional charges.
Edcon please refund my money for the part 4 years and stop de*****ing your clients.
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few weeks later I followed up on the mobile device charged for the mobile I never received . I then spoke to a different agent and she restarted the process escalated the case which was irritating I then received ref:EDCP *** product cancellation. I am still receiving sms reminding me to make payments for products that have been cancelled and I never had. The 1st agent advised that I was incorrected charged account protection and will be refunded and the second person said is compulsory to pay protection which I don't understand why I'm forced to do so.
The mobile device feedback I have not received after 6 weeks. I I'm now confused and feel ****** twice.
few weeks later I followed up on the mobile device charged for the mobile I never received . I then spoke to a different agent and she restarted the process escalated the case which was irritating I then received ref:EDCP *** product cancellation. I am still receiving sms reminding me to make payments for products that have been cancelled and I never had. The 1st agent advised that I was incorrected charged account protection and will be refunded and the second person said is compulsory to pay protection which I don't understand why I'm forced to do so.
The mobile device feedback I have not received after 6 weeks. I I'm now confused and feel ****** twice.