RM
Roshuma M
1 reviews | Active since Nov 2016
23 Feb 2017, 15:03
EDCON RIDICULOUS TERMS
<p>I was very disappointed at the service I received at Edcon. I opened an account. and only after I approved my account, I was explained the terms of my contract. Apparently I am "OBLIGED" to take insurance because I am a first time Edcon account holder so I am a liability. Cant Edcon just be like other retailers and ask me if I want to choose insurance or not? So I have to be paying over 60 rands for an account that I will not be using? and why do they only explain this term and condition after I opened the account? I feel that Edcon's main job is to rip people off, and as for the 22.5% interest rate?? THIS IS SICKENING AND VERY RIDICULOUS</p>
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Replies (3)0
Replies (3)
Edcon's replyOfficial
24 Feb 2017, 10:35Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the Financial services query , they will be able to cancel the add ons on your a account so that our valued customer is not inconvenienced by the matter. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply24 Feb 2017, 10:35
Official
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the Financial services query , they will be able to cancel the add ons on your a account so that our valued customer is not inconvenienced by the matter. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
24 Feb 2017, 10:36Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the Financial services query , they will be able to cancel the add ons on your a account so that our valued customer is not inconvenienced by the matter. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply24 Feb 2017, 10:36
Official
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the Financial services query , they will be able to cancel the add ons on your a account so that our valued customer is not inconvenienced by the matter. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
RM
Roshuma M's updateReviewer Update
24 Feb 2017, 10:44Hi I am replying on ref number ***/GO
My I.D. number is ***5****0
I will really appreciate it if you could cancel all those add ons
RM
Roshuma M's update24 Feb 2017, 10:44
Reviewer Update
Hi I am replying on ref number ***/GO
My I.D. number is ***5****0
I will really appreciate it if you could cancel all those add ons