DG
Daniel G

1 reviews | Active since Aug 2016

05 Aug 2016, 10:00

Edcon Provident Fund

<p>I have resigned from edcon from on the 6th of May 2016 and I was told that my provident fund will be paid in after three months (12 weeks) of which that was suppose to be after the 29th of July!</p> <p>I made a follow up with Junaid from the Edcon Retirement Funds and he advised me that Edcon can only start to work on a claim after 12 weeks from last date of work????</p> <p>Today 5 August MY MONEY is not in my bank account. I WANT MY ****ING MONEY DEPOSITED TO MY ACCOUNT BEFORE FRIDAY I DONT CARE HOW THEY DO IT BUT I WANT IT. I HAVE WORKED FOR THAT MONEY.AND I WANT A RESPONSE TO THIS URGENTLY, or I will take this to the newspapers - who seems to love exposing the dirt on EDCON!!!!</p>

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Replies (2)
Edcon
Edcon's reply08 Aug 2016, 08:12
Official

We have received your concerns and apologise for the inconvenience caused by the matter regarding your Edcon Provident fund. We asked for meaningful feedback to be reverted back to you by Junaid Mohammed as you been liaising with th HR team on the matter. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply08 Aug 2016, 08:32
Official

We have received your concerns and apologise for the inconvenience caused by the matter regarding your Edcon Provident fund. We asked for meaningful feedback to be reverted back to you by Junaid Mohammed as you been liaising with th HR team on the matter. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ********** 106/GO.

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.

Best regards,