ND
Nomfundo D

1 reviews | Active since Sept 2018

07 Sept 2018, 15:34

Edcon paid up letter

I have been requesting a paid up letter for my edgars account for months now, yesterday i called the call center again and raised the urgency in my request and i was told that there are no calls classified as urgent and I will need to wait 24 hours. 24 hours later I am still waiting for my Paid up letter for an account i paid up in 2017.

0
Replies (1)
Edcon
Edcon's reply08 Sept 2018, 16:31
Official

As per our telephonic conversation today at 04:27 PM. We would like to apologize for all the inconveniences and frustration’s caused.

We are pleased to know that you have received the prompt assistance with your paid up letter.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team