Edcon no response

Good day

I received a sms from you that I qualify for a limit increase , I've sent through my 3 months payslips , I received a sms that I need to be fica,d that proof of residence and a clearer ID copy needs to be sent to you , please confirm what all needs to be sent because you'll don't know how to respond to emails and it's frustrating , that's why I'm posting this on hello peter. Also a lady staff members name will be listed on hello peter as well for being rude and unprofessional