VM
Vhengani M
1 reviews | Active since Sept 2019
11 Sept 2019, 21:08
Edcon (Markham and Jet) account *****
Edcon (Markham and Jet) committed ***** against my sister. She never had an account with them before. But in 2016 she was told she owes Markham money On a clothing account that was opened with her personal details. She went to a Markham brach which via the edcon ***** department promised that the case was resolved. It is now 2019 and she is faced with the same issue now at Jet. She is receiving bills of R7000. When she calls she is told the money is from 2016. How is this possible since in 2016 this issue was supposedly resolved?
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Replies (2)
Edcon's replyOfficial
12 Sept 2019, 13:12Good day Vhengani
We hereby acknowledge your complaint lodged and we apologize for the inconvenience and frustrations caused.
Kindly be advised that the matter has been forwarded to the ***** and disputes management team for further advisory and feedback will be provided to you shortly.
Please see the below reference number for your query:***/GO
RegardsCustomer Experience Team***
We hereby acknowledge your complaint lodged and we apologize for the inconvenience and frustrations caused.
Kindly be advised that the matter has been forwarded to the ***** and disputes management team for further advisory and feedback will be provided to you shortly.
Please see the below reference number for your query:***/GO
RegardsCustomer Experience Team***
Edcon's reply12 Sept 2019, 13:12
Official
Good day Vhengani
We hereby acknowledge your complaint lodged and we apologize for the inconvenience and frustrations caused.
Kindly be advised that the matter has been forwarded to the ***** and disputes management team for further advisory and feedback will be provided to you shortly.
Please see the below reference number for your query:***/GO
RegardsCustomer Experience Team***
We hereby acknowledge your complaint lodged and we apologize for the inconvenience and frustrations caused.
Kindly be advised that the matter has been forwarded to the ***** and disputes management team for further advisory and feedback will be provided to you shortly.
Please see the below reference number for your query:***/GO
RegardsCustomer Experience Team***
VM
Vhengani M's updateReviewer Update
12 Sept 2019, 13:20Thank you. I will await the feedback.
VM
Vhengani M's update12 Sept 2019, 13:20
Reviewer Update
Thank you. I will await the feedback.