Edcon (Jet store)

Item: Edcon
Rating: 5
Author: Lerato N

Thanks to Cynthia Chetty from Edcon contact centre, she called me immediately after I had complained about Jet store (Potchefstroom). also thanks to the store manager Themba Masingi for resolving the issues, apologizing with a goodwill gesture of a R300 voucher.

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Replies (1)

Edcon's replyOfficial

29 Jul 2019, 10:20

Dear Lerato Thank you for forwarding this wonderful compliment.

We aim to deliver excellent service to our customer’s at all times.

We're truly proud of Cynthia and Themba for showing such care and professionalism.

Please be advised we have referred the compliment to their management team for recognition purposes.

Thank you once again for taking the time to recognize our people! Please find below reference number for this query: ***/GO

Kind Regards The Jet Team

Best regards,

Edcon's reply29 Jul 2019, 10:20

Official

Best regards,

Edcon (Jet store)

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