EDCON Jet Club Benefits unsuccessful

EDCON Jet Club Benefits are really proving to me now to be a ****!!! we told to sign up with no paper work everything done over the phone and we trust and believe the EDCON BRAND AND NOW ITS TURNING TO BE A ****.

My Grand Mother joined the JET CLIUB BENEFITS from the day they launched it and she has never missed a payment, she passed on on the 7 of January 2022 and we sent our CLAIM to our surprise its unsuccessful with no prove of evidence WHY!!! *** was unsuccessful WE NEED PAPER WORK PROFF of what EDCON is saying.. Im also a member of this benefits via EDGARS is my money that you guys claim is part of my instalments every month SAFE? are my kids gonna be told the SAME THING that its unsuccessful with no PROFF???

I don't want a Phone call i need an email with paper work and evidence of WHY of why *** was unsuccessful so OUR LAWYERS can go through them.

EDCON Clients kindly take this serious...