TM
THABISO M
1 reviews | Active since Nov 2018
31 Jul 2019, 13:24
EDCON is *****ing from consumers
I have an account With Edgars, around February this year an agent called me saying they offering me a 3Gb data free of charge for being a loyal Edgars. Well I agreed to the free data bear in mind I never even received the free data. now they are foning me saying I owe them R520 for airtime I was receiving from February 2019. 1st I never took any contract with these people and 2nd I never received any airtime from them
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Edcon's replyOfficial
31 Jul 2019, 16:28Dear Thabiso
Thank you for making contact with us regarding the airtime /data billing on your account.
The products were since canceled on the 31/5/19 as requested. However, the reversals were declined since you had agreed to the offer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding the airtime /data billing on your account.
The products were since canceled on the 31/5/19 as requested. However, the reversals were declined since you had agreed to the offer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edcon's reply31 Jul 2019, 16:28
Official
Dear Thabiso
Thank you for making contact with us regarding the airtime /data billing on your account.
The products were since canceled on the 31/5/19 as requested. However, the reversals were declined since you had agreed to the offer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding the airtime /data billing on your account.
The products were since canceled on the 31/5/19 as requested. However, the reversals were declined since you had agreed to the offer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,