edcon is *****

i settled my account more than 5 years ago but didnt know i had a funeral cover going through. i recieved a call last week from a legal department, trhey told me to pay at a JET store since it was a jet account, The store told me the balance was R312.42, i settled it on friday the 28th. i called on Sunday to get a paid up letter, the voice prompt said balance 0.0. i spoke to a lady she told me i would recieve the paid up letter within 24hours, still wiating. i called week wendsday and spoke to a lady called Nokuthula nkala, she stated my balance was R30, i advised her of the above and she escilated to a TL, they told me it will be closed and they woulc provide me with a paid uop letter with in 24hours. today i called to find out where is it, i spoke to Khumo and he said he will escilate as well. oi am so angry, i want my paid up letter because i settled this account, i am not going to pay another cent. this is ***** and its taking money wich i do not have out of me putting me into more debt.