Edcon is de*****ing their customers!!

So while going through my statement today i came across a transaction called 'Mobile Content Fee" R24.99 I called Edcon and the lady refereed me to RMCS, she said i must speak to them, they will cancel this fee and refund me my money from 2015. I only have 1 question for Edcon ...who gave them authorization to take money since 2015? they cannot answer that. This is *****!!!! They are de*****ing poor unsuspecting people! Others do not check their statements so Edcon is coining all this money without their customer's contents. They are a disgrace and should be exposed!