EDCON *********** STAFF

EDCON I have lost all trust at this institution firstly I logged a request in December last year about service that the were taking without my consent and when they decide to refund me in January 2019 EDCON regained my trust this week I realised that the is a -658 in my account and when I query it they say the was an error in their reversal after I received confirmation from their service recovery team that the refund which was done is mine and in order.Now my account is overdrawn and shows on ITC that I'm over exposured EDCON is not treating me failrly and also in terms of NCA they have burden me heavily because I cannot afford my installment.I need the person who has made the error to account for this and this R658 SHOULD BE MOVED OUT OF MY ACCOUNT TO EDCON LOSS EXPENSE AS IT IS NOT MY VAULT AS I WAS FUNTIONING WITHIN MY LIMIT AND RECEIVED CONFIRMATION FROM EDCON THAT ALL IS WELL I NEED THE CEO TO BE INVOLVED AND GIVE ME DIRECTION ASSEMBLIEF